Shipping & Delivery

Every portrait Elena creates is hand-painted with care and attention to detail. Below you’ll find everything you need to know about how and when you’ll receive your artwork.

Digital Portraits

Once completed, your digital portrait will be delivered straight to your email inbox as a high-resolution file.

Standard Delivery: Elena usually needs 3–5 days to finish painting your portrait.

Priority Delivery: If you select this option at checkout, your digital portrait will be ready within 24 hours.

Physical Prints

If you choose to have your portrait printed and shipped, we will carefully prepare and package it for delivery.

Standard Delivery: Elena usually needs 3–5 days to finish painting your portrait.

Processing Time: Please allow up to 2 business days for processing before shipment.

Shipping Time: Shipping typically takes about 7 business days.

Total Delivery Time: This means you can expect your physical portrait to arrive within 10–14 business days from the time you place your order.

Tracking Information

Once your order is shipped, you’ll receive a tracking number by email so you can follow your portrait’s journey to your doorstep.

International Orders

We currently ship physical prints worldwide. Delivery times may vary slightly depending on your location.